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FOIABinding Public Access OpinionViolation foundFOIA Response Process

Duty to Respond to FOIA Requests

The request sought email metadata from specific Department employees containing certain keywords over a defined date range.

Date issued
September 5, 2023
Case / opinion number
2023 PAC 76732
Public body
City of Chicago Department of Transportation
Statute(s)
5 ILCS 140/95 ILCS 140/3(d)5 ILCS 140/15 ILCS 140/3(a)5 ILCS 140/3(e)5 ILCS 140/75 ILCS 140/9(a)735 ILCS 5/35 ILCS 140/11
Outcome
Violation found

Plain-language summary

The requester sought email metadata containing specified keywords from department employees over a several-month period, and the department never substantively responded despite repeated follow-up from this office. The Public Access Counselor held that the department violated section 3(d) of FOIA by failing to comply with, deny, or properly respond to the request within the statutory period. The department was directed to disclose all records responsive to the request, subject only to permissible redactions.

Legal question

Whether a public body violates section 3(d) of FOIA by failing to respond to a request, and what the consequences are for such a failure regarding fees and burden claims.

Holding

The Chicago Department of Transportation violated section 3(d) of FOIA by failing to respond to the requester's FOIA request.

Summary

A binding opinion was issued by the Attorney General pursuant to section 9.5(f) of the Freedom of Information Act (FOIA) A City of Chicago Department of Transportation failed to comply with, deny in whole or in part, or otherwise appropriately respond to a FOIA request submitted by Mr. Rony Islam . Mr. Islam alleged that the Department had failed to respond to his FOIA request .

failure to respondFOIA requestemail metadatastatutory deadline

Reading view (1,894 words)

This reading view follows the source PDF's positioned text blocks. Page headers, repeated office furniture, and lower-margin notes are kept out of the narrative; source notes are available below. Reconstruction is automatic and imperfect — the PDF is the authoritative version, and it's linked on this page.

Dear Mr. Islam and Ms. Schroeder:

This binding opinion is issued by the Attorney General pursuant to section 9.5(f) of the Freedom of Information Act (FOIA) (5 ILCS 140/9.5(f) (West 2022)). For the reasons discussed below, this office concludes that the City of Chicago Department of Transportation (Department) violated section 3(d) of FOIA (5 ILCS 140/3(d) (West 2022)) by failing to comply with, deny in whole or in part, or otherwise appropriately respond to a FOIA request submitted by Mr. Rony Islam.

BACKGROUND

On April 25, 2023, Mr. Islam submitted a FOIA request to the Department seeking copies of e-mail metadata from specified Department employees containing specified keywords from January 1, 2023, to April 24, 2023.' On May 25, 2023, Mr. Islam submitted a Request for Review to the Public Access Counselor, in which he alleged that the Department had failed to respond to his FOIA request.”

On June 1, 2023, the Public Access Bureau e-mailed? a FOIA Officer for the Department a copy of the Request for Review and a letter asking whether the Department had received and responded to Mr. Islam's FOIA request. The June 1, 2023, letter also requested that if the Department had not yet responded to Mr. Islam, it do so and provide this office with a copy of its response.* The Department did not respond to the Public Access Bureau's June 1, 2023, correspondence.

On June 16, 2023, the Public Access Bureau sent the same FOIA Officer an additional copy of the Request for Review and another letter stating that this office had not received a response to its June 1, 2023, letter and reiterating the request for a response.° The Department did not respond to the Public Access Bureau's June 16, 2023, letter.

On July 24, 2023, this office extended the time for issuing a binding opinion by 30 business days, pursuant to section 9.5(f) of FOIA (5 ILCS 140/9.5(f) (West 2022)).° The Public Access Bureau e-mailed’ copies of this letter to the Mr. Islam and the same FOIA Officer as well as to the e-mail address® listed on the Department's website for FOIA.”

On August 29, 2023, the Public Access Bureau sent an e-mail to Mr. Islam asking if he had received a response from the Department.!? On that same date, Mr. Islam informed this office he still had not received a response from the Department.!!

As of the date of the issuance of this binding opinion, this office has not received any response from the Department, nor has it received any indication that the Department has responded to Mr. Islam's April 25, 2023, FOIA request.

ANALYSIS

"It is a fundamental obligation of government to operate openly and provide public records as expediently and efficiently as possible in compliance with [FOIA]." 5 ILCS 140/1 (West 2022). Under section 1.2 of FOIA (5 ILCS 140/1.2 (West 2022)), "[a]ll records in the custody or possession of a public body are presumed to be open to inspection or copying." Section 3(a) of FOIA (5 ILCS 140/3(a) (West 2022)) provides that "[e]ach public body shall make available to any person for inspection or copying all public records, except as otherwise provided in Sections 7 and 8.5 of this Act." Section 3(d) of FOIA further provides:

Each public body shall, promptly, either comply with or deny a request for public records within 5 business days after its receipt of the request, unless the time for response is properly extended under subsection (e) of this Section. Denial shall be in writing as provided in Section 9 of this Act. Failure to comply with a written request, extend the time for response, or deny a request within 5 business days after its receipt shall be considered a denial of the request. A public body that fails to respond to a request within the requisite periods in this Section but thereafter provides the requester with copies of the requested public records may not impose a fee for such copies. A public body that fails to respond to a request received may not treat the request as unduly burdensome under subsection (g).

Section 3(e) of FOIA (5 ILCS 140/3(e) (West 2022)) permits a public body to extend its response time by no more than five business days from the original due date for any of seven enumerated reasons. Any additional extension requires a written agreement between the requester and the public body. 5 ILCS 140/3(e) (West 2022).

It is undisputed that the Department did not respond to Mr. Islam's April 25, 2023, FOIA request within five business days after its receipt by either complying with his request, extending the time for its response pursuant to section 3(e) of FOIA, or denying the request in writing. The failure of the Department to comply with the requisite response procedures violated section 3(d) of FOIA.

FINDINGS AND CONCLUSIONS

After full examination and giving due consideration to the information submitted, the Public Access Counselor's review, and the applicable law, the Attorney General finds that:

1) On April 25, 2023, Mr. Rony Islam submitted a FOIA request to the City of Chicago Department of Transportation seeking copies of specified e-mail metadata between January 1, 2023, and April 24, 2023.

2) On May 25, 2023, Mr. Islam submitted the documents required to file a Request for Review with the Public Access Counselor alleging that the Department had not responded to his FOIA request. Mr. Islam's Request for Review was timely filed and otherwise complies with the requirements of section 9.5(a) of FOIA (5 ILCS 140/9.5(a) (West 2022)).

3) On June 1, 2023, the Public Access Bureau forwarded a copy of the Request for Review to the Department along with a letter asking whether the Department had responded to Mr. Islam's FOIA request. The Department did not respond.

4) On June 16, 2023, the Public Access Bureau sent a second copy of the letter and Request for Review to the Department explaining that the Public Access Bureau had not received any indication that the Department had responded to Mr. Islam's FOIA request. The Department did not respond.

5) On July 24, 2023, the Public Access Bureau extended the time in which to issue a binding opinion by 30 business days pursuant to section 9.5(f) of FOIA (5 ILCS 140/9.5(f) (West 2022)). Therefore, the Attorney General may properly issue a binding opinion with respect to this matter.

8) As of the date of the issuance of this binding opinion, this office has received no information indicating that the Department has responded to Mr. Islam's April 25, 2023, FOIA request.

Therefore, it is the opinion of the Attorney General that the City of Chicago Department of Transportation has violated section 3(d) of FOIA by failing, within the statutory time for responding to Mr. Islam's April 25, 2023, FOIA request, to provide him with copies of the requested records or to deny the request in writing in whole or in part. Accordingly, the Department is hereby directed to take immediate and appropriate action to comply with this opinion by providing Mr. Islam with copies of all records responsive to his April 25, 2023, request, subject only to permissible redactions, if any, under section 7 of FOIA (5 ILCS 140/7 (West 2022)).'? If the Department determines that any portions of the responsive records are exempt from disclosure under section 7, it is directed to issue a written denial that fully complies with the requirements of section 9(a) of FOIA (5 ILCS 140/9(a) (West 2022)).

This opinion shall be considered a final decision of an administrative agency for the purposes of administrative review under the Administrative Review Law. 735 ILCS 5/3-101 et seg. (West 2022). An aggrieved party may obtain judicial review of the decision by filing a complaint for administrative review with the Circuit Court of Cook County or Sangamon County within 35 days of the date of this decision naming the Attorney General of Illinois and Mr. Islam as defendants. See 5 ILCS 140/11.5 (West 2022).

Sincerely,

KWAME RAOUL ATTORNEY GENERAL

By:

Brent D. Stratton ' Chief Deputy Attorney General served a copy of the foregoing Binding Opinion (Public Access Opinion 23-012) upon:

Mr. Rony Islam 2315 West Eastwood Avenue Apartment #2E Chicago, Illinois 60657 [email protected] Ms. Erica Schroeder FOIA Officer Chicago Department of Transportation 2 North LaSalle Street, Suite 1110 Chicago, Illinois 60602 [email protected] CDOT [email protected] by causing a true copy thereof to be sent electronically to the addresses as listed above and by causing to be mailed a true copy thereof in correctly addressed, prepaid envelopes to be deposited in the United States mail at Chicago, Illinois on September 5, 2023.

Steve Silverman Bureau Chief Steve Silverman Bureau Chief Public Access Bureau Office of the Attorney General 100 West Randolph Street Chicago, Illinois 60601 (312) 814-6756

Notes from the original PDF (10)
  1. 'FOIA portal message from City of Chicago Department of Transportation confirming receipt of FOIA request submitted by Rony Islam (April 25, 2023). 100 West Randolph Street, Chicago, Illinois 60601 ¢ (312) 814-3000 ¢ T’L'Y: (800) 964-3013 ¢ Fax: (312) 814-3806 601 South University Ave., Carbondale, IL 62901 © (618) 529-6400 ¢ TTY: (877) 675-9339 ¢ Fax (618) 529-6416 °KeecnsT >
  2. E-mail from Rony Islam to Public Access [Bureau, Office of the Attorney General] (May 25, 2023).
  3. 3E-mail from Ben Silver, Assistant Attorney General, Public Access Bureau to [Erica] Schroeder, [FOIA Officer, Chicago Department of Transportation] (June 1, 2023).
  4. ‘Letter from Benjamin J. Silver, Assistant Attorney General, Public Access Bureau, Office of the Attorney General, to Erica Schroeder, FOIA Officer, Chicago Department of Transportation (June 1, 2023), at [1].
  5. Letter from Benjamin J. Silver, Assistant Attorney General, Public Access Bureau, Office of the Attorney General, to Erica Schroeder, FOIA Officer, Chicago Department of Transportation (June 16, 2023).
  6. °Letter from Benjamin J. Silver, Assistant Attorney General, Public Access Bureau, Office of the Attorney General, to Rony Islam and Erica Schroeder, FOIA Officer, Chicago Department of Transportation (July 24, 2023).
  7. 7E-mail from Ben Silver, Assistant Attorney General, Public Access Bureau, to [Rony] Islam and [Erica] Schroeder [FOIA Officer, Chicago Department of Transportation] (June 24, 2023). SCDOT [email protected]. *File a Transportation FOIA Request, Chicago, available at https://www.chicago.gov/city/en/depts/cdot/supp_info/cdot_foia.html (last visited August 25, 2023).
  8. '0F-mail from Ben Silver, Assistant Attorney General, Public Access Bureau, to [Rony] Islam (August 29, 2023).
  9. "E-mail from Rony Islam to Benjamin Silver (August 29, 2023).
  10. "Because the Department did not comply with the statutory requirements for responding to Mr. Islam's FOIA request, the Department is precluded from treating the request as unduly burdensome or imposing copying fees for the responsive records. 5 ILCS 140/3(d) (West 2022).