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FOIADetermination Letter (non-binding)Closed no further actionPersonnel & Student Records

Illinois Department of Human Services properly withheld case file records under Public Aid Code

The request sought access to personal case file records and communications held by the Department of Human Services.

Date issued
October 17, 2023
Request number(s)
78380
Public body
Illinois Department of Human Services
Statute(s)
5 ILCS 140/7
Exemption(s) discussed
7(1)(a) — Federal/State-law confidentiality — or public defender case files, for documents issued under the other amendment version
Outcome
Closed, no further action

Plain-language summary

A citizen requested their own case file and related communications from the Illinois Department of Human Services. The Department denied the request, citing state laws that protect public assistance records from disclosure. The Attorney General's office agreed with the Department, noting that these records are legally confidential and that the requester should follow the Department's suggested process for accessing their own file outside of FOIA.

Legal question

Whether the Illinois Department of Human Services properly denied a FOIA request for case file records by invoking section 7(1)(a) and the confidentiality provisions of the Illinois Public Aid Code.

Holding

The Illinois Department of Human Services did not improperly withhold the requested records because they are protected from disclosure by the Illinois Public Aid Code.

Summary

The requester sought records from the Illinois Department of Human Services regarding their own case file and communications with mental health providers. The PAC determined that the Department properly withheld the records under FOIA section 7(1)(a) because the Illinois Public Aid Code prohibits the disclosure of case file contents.

public assistancecase fileconfidentialityIDHS

Reading view (683 words)

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Dear

This determination is issued pursuant to section 9.5(c) of the Freedom of Information Act (FOIA) ( 5 ILCS 140/ 9.5(c) ( West 2022)). For the reasons set forth below, the Public Access Bureau has determined that no further action is warranted in this matter.

On September 25, 2023, you submitted a FOIA request to the Illinois Department of Human Services ( Department) seeking copies of all records pertaining to yourself and communications between my case worker, Tracey Thomas, and Iroquois Mental Health, as well as anyone else involved in my case[.]" 1 On October 2, 2023, the Department denied your request pursuant to section 7(1)(a) of FOIA,2 which exempts from disclosure "[ i]nformation specifically prohibited from disclosure by federal or State law or rules and regulations implementing federal or State law." In connection with section 7(1)(a), the Department cited provisions of the Illinois Public Aid Code ( Public Aid Code) and six other state and federal laws governing public assistance programs. The Department asserted that it was prohibited from releasing information that would tend to identify an individual as a recipient of public assistance. The Department suggested you contact the local office where you received services to access records in your case file outside of FOIA. On September 29, 2023, this office received your complete Request for Review challenging the denial. You asserted that the requested records "do not pertain to anyone else but [ yourself]." 3 Section 11-9 of the Public Aid Code (305 ILCS 5/11-9 (West 2022)) provides, in pertinent part:

For the protection of applicants and recipients, the Illinois Department, the county departments and local governmental units and their respective officers and employees are prohibited, except as hereinafter provided, from disclosing the contents of any records, files, papers and communications, except for purposes directly connected with the administration of public aid under this Code. ( Emphasis added.)

The plain language of section 11-9 of the Public Aid Code prohibits the disclosure of records that concern applicants and recipients of public aid, except for purposes directly connected with the administration of public aid.

Although you only seek records related to yourself, your Request for Review does not indicate that you seek those records directly in connection with the administration of public aid. In particular, you explained that you believe the Department retaliated against you for filing a complaint related to inpatient services you received, and that you sought records related to your case in connection with that complaint. You also assert that the requested records should be in the possession of the " IDHS forensic department" rather than a particular local office, but your request nonetheless seeks records pertaining to your case. Those case-related records appear to be maintained in your customer case file. Because the Public Aid Code specifically prohibits the Department from disclosing the contents of a case file and any related communications, the Department did not improperly withhold records pursuant to section 7(1)(a) of FOIA, and this office has determined that no further action is warranted.

This letter serves to close this file. If you have questions, please contact me at the Chicago address on the bottom of the first page of this letter.

Very truly yours, TERESA LIM Supervising Attorney Public Access Bureau 78380 f no fi war sa

Notes from the original PDF (2)
  1. 1E-mail from to IDHS (September 25, 2023). 25 ILCS 140/7(1)(a) (West 2022), as amended by Public Act 103-154, effective June 30, 2023; 103-462, effective August 4, 2023.
  2. 3E-mail from to Public Access Bureau (October 3, 2023).